Frequently asked questions
Shipping costs & coverage?
Ships U.S.–wide; rates calculated at checkout and subject to change. Occasional freeshipping promotions available.
Order processing time?
Typically processed & shipped within 2 business days.
Tracking orders?
Track via Aftership using your order number or link emailed after purchase. Don’t forget to check spam.
Need to change shipping address?
Email to be added before shipment with your order number and new address.
Order marked delivered but not received?
Allow up to 2 days in case of early status marking. If still missing, contact support at to be added .
Incorrect or damaged order?
Email to be added with order details and a photo of the issue.
Promo/promo code issues?
May be expired, one-time use, or not combinable—contact support with order details if issues persist.